Premier Tyres and Auto Software Support
Customer: Premier Tyres and AutoPremier Tyres & Auto are a dedicated mobile tyre service provider. We can cater for all vehicle types in our geographic area of operation."
Premier Tyres and Auto (PTA) have a software system which they use to manage all their call-out jobs through and we are the software company behind the system which keeps it operational and well-maintained. Their mobile tyre fitters rely on the system working well given the number of tyre repair requests they receive each day. Given the domain, PTA required specialist and experienced software support from a company that knows the industry well and has a proven track-record with similar systems. Given our in-depth knowledge and expertise with fleet management software systems and especially tyre management software systems within the industry, and especially with similar tyre replacement job (worksheet) management software systems, we were able to provide the kind of software support that PTA needed given their fast-paced environment.
We always do a system analysis and provide our customers with a priority-based action plan with regards to the system state. The customer is then well-informed about what the challenges are and what needs to be actioned and when to make ensure their software systems stays operational and meets all the legal, cyber security, GDPR, etc. minimum requirements.
Our service is very good. We provide 24/7 software support services. We always respond to new software requirements or alterations fast and efficient. Given our in-depth knowledge and experience with fleet management systems (glass, tyres, etc.), we can provide real value really quickly at a really competitive rate.